Postage and handling charges (including tracking number and insurance).
PBT Couriers - Signature Required
2-3 working days
FedEx - Signature Required
3-5 working days
5-10 working days
*FREE SHIPPING ON ALL INTERNATIONAL ORDERS OVER $500
Please note that the delivery times quoted are indicative only, and Workshop can not be held responsible for deliveries not made within this time frame. Please be aware that if you place an order over a weekend or public holiday that your order will not be processed until the next business day.
When your order is shipped, we will email you a confirmation, including an invoice/receipt, tracking number and a return/exchange form with instructions for how to initiate the returns process should the need arise.
Delivery can not be made to a PO Box. Please supply us with a delivery address at which there will be someone present to sign for your item during normal business hours. We require a signature for any goods delivered, at which point responsibility for your purchased items is transferred to you.
We take no responsibility for taxes, duty or any other charges at receivers’ end as this can vary depending on the rules of customs in each country. Nor can we be responsible for any delays caused by customs clearance.
customer service contact details:
Please email any questions or feedback to: firstname.lastname@example.org