Shipping Info

Christmas 2024

To guarantee a pre-Christmas delivery of your order, please refer to the below:

  • Orders within New Zealand and Australia must be placed by 12pm NZT on Tuesday 18th December.
  • International orders (excluding those to Australia) must be placed by 12pm NZT on Friday 13th December

Any orders past these dates cannot be guaranteed for delivery before Christmas however may still arrive in time.

If you are unsure, please feel free to contact us via live chat or email: contact@workshop.co.nz.

 

New Zealand

NZ Post Courier - Signature Required
2-3 working days 

$10 or free for orders over $400 NZD

Australia

DHL Express - Signature Required
2-5 working days
$30 or free for orders over $400 NZD

Rest Of World

DHL Express- Signature Required
4-10 working days
$50 or free for orders over $700 NZD

 

Please note that the delivery times quoted are indicative only and WORKSHOP cannot be held responsible for deliveries not made within this time frame. Please be aware that if you place an order over a weekend or public holiday that your order will not be processed until the next business day.

When your order is shipped, we will email you confirmation, including an invoice/receipt, tracking number and a return/exchange form with instructions for how to initiate the returns process should the need arise.

Delivery cannot be made to a PO Box or a forwarding address. Please supply us with a delivery address at which there will be someone present to sign for your item during normal business hours. We require a signature for any goods delivered, at which point responsibility for your purchased items is transferred to you.

We take no responsibility for taxes, duty or any other charges at the receivers’ end as this can vary depending on the rules of customs in each country. Nor can WORKSHOP be responsible for any delays caused by customs clearance.

 

Customer service contact details:

Please email any questions or feedback to:

Email: contact@workshop.co.nz
Phone: +64 9 304 0440